We ship all orders Monday to Friday from 9:00 – 1.00pm. Please allow 2 to 5 day’s for your order to be dispatched. All items are delivered by postal services and always using a trackable service. We only ship to UK Mainland using Royal Mail. We will post to the address given by the information you supply when placing your order, Please make sure this is the correct information to avoid additional charges for re-posting, we cannot stress this enough.
Once your order display’s as ‘Dispatched’ allow at least 48hrs for your order to arrive. You should also receive your tracking details.
Please be aware that staff shortages are putting additional stress on ALL delivery services and companies. This means that we cant guarantee the delivery times that are stated, but we will always do our best to get your goodies to you in good time. Our FREE REGULAR SERVICE is usually 3-5 days however in some extreme cases take up to 14 days.
Click and Collect
You can collect orders from our funeral home:
Carlyon Funeral Directors
Wheal Ellen, Mount Hawke, Truro, Cornwall, TR4 8DL
Tel: 01209 890229 | 07968 498227
Mon – Fri 9:00 – 17:00.
If you have chosen a collection at the checkout, please gives us 72 hours to prepare your order. You will be notified when your order is ready for collection.